Become A Professional Caregiver At ACE Postsecondary School

ACE provides professional instruction in caregiving by state-approved instructors who provide up-to-date information, skills testing, and guidance for you to become a Direct Care Worker (DCW), as envisioned by the State of Arizona ( and All students earning a Direct Care Worker (DCW) qualification certificate will be recognized by any caregiver employer in the state of Arizona. The curricula used at ACE follow state and federal guidelines. Accordingly, ACE adheres to the Principles of Caregiving ( as the core of its Direct Care Worker (DCW) classes.

Arizona Caregiver Requirements

The changes in caregiving rules and regulations in Arizona are discussed in detail at the following two websites Arizona Direct Care and Arizona Health Care Cost Containment System (AHCCCS). These changes are mandated for most caregivers, including those who care for family members. Please contact us at ACE if you have any questions or concerns about these new guidelines and rules.

Caregiver Skills and Contents:

• Introduction to and Role of the Division of Developmental Disabilities
• Support Planning, Abuse and Neglect
• Incident Reporting
• Activities of Daily Living
• Positive Behavior Support
Basic Caregiver Skills
• Medication Administration Basics
• Oral Care
• Assistance With Eating
• Gait Belt
• Transferring
• Repositioning
• Bed Sores
• Role Playing
• Positioning in Bed
• Redirection

Let ACE Provide Direct Care Worker (DCW) Training For Your Agency

If the caregiving agency business where you are employed is contracted with the Arizona Health Care Cost Containment System (AHCCCS)—the Medicaid program in Arizona—but does not have an approved licensed Direct Care Worker (DCW) training facility, ACE can provide the caregiver training required.

The Direct Care Worker (DCW) training at ACE also provides the necessary training if your agency is contracted with the Department of Economic Security / Division of Developmental Disabilities. We provide the training required to care for individuals with developmental disabilities, and we also offer Prevention & Support and Article 9 classes. Article 9 is required by The Division of Developmental Disabilities. Caregiving courses at ACE exceed state and federal requirements.

Positive Behavior Support

• Promoting warm and caring relationships
• Increasing a person’s opportunity to make daily choices
• Reducing factors that may make a person feel anxious, afraid, angry or devalued
• Providing consistent, positive responses to appropriate behavior on the part of the person
• Calmly interrupting and redirecting inappropriate behavior
• Assisting the person to understand, to the best of their ability, how and why behavior change is helpful